Refund and Deposit Policy

Deposits

Advertisers add funds with the methods enabled in payment settings (for example bank, UPI, or USDT). Submit the reference and proof required for that method. Balance is pending until staff approve the deposit.

Approval

We match the amount, reference, and proof. Duplicate references are rejected. Fake screenshots are grounds to block the advertiser account.

Refunds

Approved deposit balance can be considered for refund when:

• The campaign never delivered and staff agree the funds should return
• We cannot run ads for a policy or product reason on our side
• A duplicate payment is confirmed

Spent impressions and clicks are not refundable. Fees charged by your bank or chain are not refundable.

Request refunds with a support ticket and the deposit id. Refunds, when granted, go back to the original method when possible.

Chargebacks

A chargeback or payment dispute may freeze the advertiser wallet and pause campaigns.

Acceptance

Admins may require acceptance of this policy before a deposit. Default is off.